General Terms
Confidentiality
We recognize that any information the client divulges during a coaching session is private and confidential whether it be of a personal, private, or business nature. The only exception to this confidentiality is if the information is such that a minor, the client, or another were in serious or mortal danger, or if the client were to share information indicating that they intended to engage in illegal activities. Even then, the coach would advise you that this confidentiality would be broken for this specific reason and no other.
Coaching Terms and Conditions
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Coaching sessions must be paid in advance and are subject to 20 per cent VAT (already included in the stated prices). An invoice will be provided. No additional discount will be given. Payment plans are available (please see additional details included with the packages). Given the nature of the work there are no refunds.
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Payment can be made via bank transfer or credit/debit card.
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The client will be asked to sign a formal agreement (contract) prior to the start of coaching.
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In the case of cancellation or postponement of a coaching session with less than 24 hours’ notice a 30-minute charge shall be applied (ie., the total amount of coaching time will be decreased by 30 minutes)
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In the case of a ‘no-show’, the charge for the full session shall be forfeited
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Additional charges may apply for services not included in your coaching package and these will be agreed prior to delivery
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Resonate Packages will remain valid for no more than six months after contract begin.
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Access to online training materials is unlimited and you may download resources where applicable
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Prices are current for coaching packages booked and paid for in 2023
Privacy Policy Overview and Copyright
Feelgood Coaching and Consulting e.U. is strongly committed to protecting the privacy of its website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality experience.
Impressum/Contact Details
Gwyneth Letherbarrow
Unternehmensberatung/Business Consultant
Gloxwald 20
4382 Sarmingstein
Telephone : +43 (0) 650 4111 744
E-Mail: gwyneth@feelgoodcoachingandconsulting.com
Landesgericht Linz
Firmenbuchnummer/Company Number FN 392167 t
Bezirkshauptmannschaft Perg, AT
Gewerbe Registernummer/Licence Number: 411/9633
VAT Umsatzsteuer-ID:
ATU69314725
Aufsichtsbehörde:
Bezirkhauptmannschaft Perg, AT
Information Collection and Use
We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others (unless specified otherwise below) ... EVER!! Any information you submit will be used solely for its intended purpose.
Feelgood Coaching and Consulting e.U. collects information from our users at several different points on our website.
Orders and Payments
For a user who places an order, we may request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fill the customer's order only and is not stored locally
We use two GDPR compliant payment providers on this site namely PayPal and Stripe. Our invoicing system is done through Zistemo.com.
If we have trouble processing an order, we will use this information to contact the customer. Credit and other card transactions are processed using Stripe and PayPal. We are bound by law to keep invoices for a period of seven years and to this end we store your email address and/or postal address. This practice is clearly stated on all invoices.
Cookies
This website's cookies do not contain any personally identifiable information.The only cookies in use on this site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
This site collects information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does NOT identify any individual.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout
If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user may not be able to process an order through our shopping checkout area.
Learn more about how Google uses information
Shipping
We sometimes use third party shipping companies, e.g. mail, UPS, Amazon etc. to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes and all these companies are GDPR compliant.
Links
This web site may contain links to other sites. Please be aware that Feelgood Coaching and Consulting is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Feelgood Coaching and Consulting.
Newsletter/Offers
If a user wishes to subscribe to our newsletter and/or offers, we ask for the user's name and email address. Should you wish to cancel your subscription you are able to do so at any time by using the relevant email/mailing list unsubscribe button.
Security
This WIX.COM HOSTED website takes every precaution to protect our users' information. Wix.com provides us with the online platform that allows us to share and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Notification of Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Your Feedback
At Feelgood Coaching and Consulting your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, or if you would like us to remove any personal information we hold (such as your name and email address on our newsletter database) please contact us and let us know. Thank you.
COPYRIGHT
Unless otherwise stated, this website and all content within this site are the property of Feelgood Coaching and Consulting e.U. and are protected by copyright and other intellectual property laws.
All rights are reserved and users must seek our permission before making any other use of material contained in this site. Modification of any content constitutes a breach of copyright and of Feelgood Coaching and Consulting e.U’s proprietary rights.
By using this website, you agree that you will not use any devices, software or automated programmes such as spiders, crawlers or robots to systematically index, aggregate, download, harvest or re-publish any of its content or information. In the instance that you download any content from this site, such content is licensed to you by Feelgood Coaching and Consulting e.U. for your own personal use, unless otherwise stated in your agreement.
Feelgood Coaching and Consulting e.U. does not transfer ownership of such content to you. Any requests for permission to reproduce, distribute, display or make derivative content from this site should be directed to gwyneth@feelgoodcoachingandconsulting.com